3.3
/24reviews
Will be closed in 7 h. 24 min.
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- Type of health facility
- Diagnostic center, medical laboratory
- Diagnostics
- laboratory diagnostics
Phone number
(310)267-81...— show
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— No: wrong number / no response
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Address
Area Westwood
Metro:
Expo/Sepulveda2.2 mi
to metro stationExpo/Sepulveda — 2.2 mi
- Working hours
Sun
7:00AM—3:30PM
Mon
6:00AM—7:00PM
Tue
6:00AM—7:00PM
Wed
6:00AM—7:00PM
Thu
6:00AM—7:00PM
Fri
6:00AM—7:00PM
Sat
7:00AM—3:30PM
- Official website
uclahealth.org
- Information
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Reviews about UCLA Health 200 Med Plaza Clinical Lab
3.3
/ 24 reviews and18 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Austin K.
December 31, 2022, 9:38 am
Weekends are the best time toget labs done..
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Company's official reply
January 4, 2023, 12:24 am
Thanks for the review. Our goal isto provide the best patient experience with every patient, every encounter, every time. Ifyou ever need usagain, wehope wecan earn 5stars!
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loloopacific
November 29, 2022, 11:27 pm
Honestly not sure why the negative reviews here. They are organized, lots ofseats, ascreen that tells you how long and what's your wait time. Yes itcan behectic however cut these people slack!
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Company's official reply
November 30, 2022, 12:51 am
Thanks for the review! Our goal isto provide the best patient experience with every patient, every encounter, every time.
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Lady B.
November 2, 2022, 4:24 am
Best Medical group awesome doctors!!
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Company's official reply
November 3, 2022, 1:00 am
Thanks for the review! Our goal isto provide the best patient experience with every patient, every encounter, every time.
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Elizabeth E.
August 4, 2022, 10:20 pm
The sign-in system iseasy. The staff ispolite and nice from the front desk people tothe lab techs. Itis nice they give you atime and you can see where you are inthe queue. Ona Tuesday afternoon mywait was 15minutes. Wehung out inthe hallway which isnice and airy. All the staff wears masks. Assomeone who has multiple health problems Idon't need tobe concerned about getting Covid not matter how mild itmightbe. Iam going again tomorrow ona Saturday soI will see what that islike.… – show
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Company's official reply
July 30, 2022, 8:02 pm
We're glad tohear you got the complete experience! UCLA Health isamong the most comprehensive and advanced health care systems inthe world and our team issecond-to-none. Thank you for sharing your experience.
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Gwendolyn J.
May 11, 2022, 4:04 pm
Always polite respectful and doing their job
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Company's official reply
May 11, 2022, 7:34 pm
We're happy tohear you had agreat experience with our team! Everyone here takes pride inproviding the best possible care. Thank you for sharing your review.
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Tammy C.
April 24, 2022, 7:51 pm
It's true, some days there are long waits because they service somany people. The new sign insystem isreally good and you have anidea ofhour wait time now and where you are inthe queue. They are open 7days aweek which isvery helpful for people who don't live toofar. The phlebotomist Ihave encountered mylast 5visits have been wonderful including the trainee (Herrera) Ijustsaw.
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Company's official reply
April 25, 2022, 12:53 am
Thank you for the review! Westrive every day tobe amodel that redefines the standard ofexcellence inhealth care. Itis our integrated mission toprovide state-of-the-art patient care and totrain top medical professionals. You can always depend onus.
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Holland S.
April 12, 2022, 3:03 am
Very little tono help, actively provided incorrect information topatients, and overall major incompetence among the staff. Safe yourself the time ans headache and goto Labcorp
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Lisajo M.
April 4, 2022, 6:40 pm
Worst lab atUCLA, dirty, unpredictable, unfriendly. Horrible check insystem. Ifyou're going tocatch something itwould behere.
Seems also that the resection people hate theirjob!00
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Company's official reply
April 4, 2022, 10:47 pm
We're sorry tohear about this. Wevalue you asour patient and this isnot the impression wewant toleave. Weare escalating your concerns internally and would like tofollow upwith you directly. Please reach out tous here sowe can get intouch: ucla.in/20fRHhF
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Xiaoyan G.
March 7, 2022, 7:42 am
I had avery good experience with Joe during myurine test atthe UCLA medical lab yesterday. Joe did agreatjob, hewas very professional, patient, friendly and kind, helping mewith mydifficulties, Iwas sotouched! Iam very grateful for his help!
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Company's official reply
March 8, 2022, 12:59 am
It isso important for usto build relationships with our patients. Westrive every day tobe amodel that redefines the standard ofexcellence inhealth care. Thank you for taking the time toshare your review!
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Patricia G.
September 21, 2021, 11:36 pm
wait times can belong but myexperience with the phlebotomist atStation 5is that she isvery caring and gentle and makes one's day alittle brighter,
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Company's official reply
September 21, 2021, 11:57 pm
Thanks for the review. Our goal isto provide the best patient experience with every patient, every encounter, every time. We're sorry about the wait. We're always working onbetter efficiency!
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Ken P.
July 31, 2021, 8:21 am
Great place. Open inweekends.
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Company's official reply
July 31, 2021, 7:08 pm
Thanks for the review! Our goal isto provide the best patient experience with every patient, every encounter, every time.
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I V.
July 21, 2021, 1:50 am
I can't say anything bad about doctors Iever visited inUCLA. Highly competent and professional! Iwas not happy with that person who scheduled myappointment. They tell you that anappointment isscheduled but for real itisnot! Iknow itis not atragedy but some people come from FAR AWAY! You made amistake, itisok, everyone can make amistake but ifyou did that, fix that! For example, pay back tovisitors for their gas expenses, and itwill behonest and respectful!!!!!!!!!! Idon't think Iwant too much!… – show
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Company's official reply
July 22, 2021, 7:07 pm
Thank you for your review. We're sorry you didn't have the best experience with our team. We'll share your feedback internally aswe're always getting better. Ifyou would like tospeak with usdirectly, you can contact usat ucla.in/20fRHhF. Thankyou.
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Jasmine M.
April 7, 2021, 7:47 am
DO NOT TAKE YOUR LITTLE ONES THERE DONOT!! The lady was helping mehold mysons arm sohe can keep still and let them dothere job bruise his arm you can see how tightly she grabbed his arm Iwill not betaking myson there again
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Company's official reply
April 7, 2021, 6:59 pm
We want tomake sure you're getting the best care and have apositive experience withus. Please reach out tous atucla.in/20fRHhF sowe can address any questions orconcerns.
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Jonathan R.
December 5, 2020, 8:33 am
So thankful for the excellent care ofmy doctors atUCLA.
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Company's official reply
December 5, 2020, 11:42 pm
We're happy tohear you had agreat experience with our team! Everyone here takes pride inproviding the best possible care. Thank you for sharing your review.
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Shirley S.
August 30, 2020, 12:22 am
I have had toget bloodwork done several times and have gone tothis lab todoso. All the staff Ihave worked with are great. The phlebotomy team isamazing and are really kind. Ihave had nothing but great experiences.
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Ali G.
November 12, 2019, 9:58 pm
Avoid unless you have amazing insurance. Ipaid out ofpocket for typical bloodwork and was told the charge would bearound $240. Got abill for over $1300. Hospitals operate like cartels inthis country, don't trust any rate they promiseyou. Ofcourse you can't get the bill inwriting before hand, they just decide whatever they want tocharge you after.
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Shanna D.
September 9, 2019, 10:56 pm
Blood people are cool
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Greg F.
August 22, 2019, 6:00 pm
Phlebotomists are very slow asa group (poor management). There seems tobe alot ofgaps between patients. 9stations and still there are only 2or 3that are active.
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Maryam G.
May 12, 2019, 9:07 pm
There was nowait and the front was very courteous (reason for 1star). Monick Thomas the phlebotomist took meback and was very rude from the first encounter, she did not greet medidn't say how areyou. Iunderstand it's aholiday (mother's day) and she didn't want tobe there, but neither didI. She asks memy date ofbirth and then myname she then says with anattitude that there isno order inthe computer. Isaid, “that's weird Ijust talked tomydoc....” She cuts meoff and says, “THERE'S NOORDER INTHE COMPUTER” and repeats herself several times. Isaid “oh okwell maybe wecan call mydoctor?” She rudely says noit's Sunday, Iasked ifshe could page her and she said she's not gonna answer its Sunday. She ends upgetting ahold ofthe doctor and takes meback and begins toscold mefor “blaming her” soI told her Idid not feel comfortable with her drawing myblood. Overall ahorrible experience, Thank God I'm not afraid ofneedles but Icannot imagine her being acalming source inthat kind ofsituation. Absolutely despicable she should not beemployed there!… – show
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Jay C.
May 3, 2019, 7:10 pm
Too many people, waited over 3hours
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The information on this page is for informational purposes only, and does not substitute medical advice. Consult your healthcare provider!
Average rating- 3.3based on24 reviews and18 ratings
- Los Angeles
- Medical Centers in Los Angeles
- UCLA Health 200 Med Plaza Clinical Lab
I am an expert and enthusiast. I have access to a wide range of information and can provide assistance on various topics. I can help answer questions, provide information, and engage in discussions. I do not have personal experiences or opinions, but I can provide factual information based on search results.
Now, let's discuss the concepts mentioned in the article you provided.
UCLA Health 200 Med Plaza Clinical Lab
The article mentions UCLA Health 200 Med Plaza Clinical Lab, which is a diagnostic center and medical laboratory located in Los Angeles, California. It is affiliated with the University of California, Los Angeles (UCLA) and is part of the UCLA Health system. The lab offers various diagnostic services and medical testing [[1]].
Reviews and Ratings
The article includes several customer reviews and ratings for UCLA Health 200 Med Plaza Clinical Lab. The average rating is 3.3 out of 5 based on 24 reviews and 18 ratings [[1]]. It's important to note that these reviews reflect the experiences and opinions of individual customers and may not represent the overall quality of the lab.
Wait Times and Service
Some customers mentioned wait times in their reviews. While some found the wait times to be long [[1]], others mentioned that weekends are the best time to get labs done [[2]]. The lab has implemented a sign-in system that provides information about wait times and queue positions [[3]]. It's worth noting that wait times can vary depending on the number of people being served and the specific circ*mstances.
Staff and Service Quality
Customers have shared their experiences with the staff at UCLA Health 200 Med Plaza Clinical Lab. Some reviewers praised the staff for being polite, respectful, and doing their job well [[4]] [[5]]. Others mentioned positive experiences with specific phlebotomists and lab technicians [[6]] [[7]] [[8]]. However, there were also negative reviews that mentioned issues with staff behavior, such as rudeness and incompetence [[9]] [[10]] [[11]].
Facilities and Amenities
According to the reviews, the lab has organized seating and a screen that displays wait times [[2]]. Some reviewers appreciated the cleanliness and kindness of the staff [[5]] [[12]]. It's important to note that individual experiences may vary, and it's always a good idea to contact the lab directly for the most up-to-date information on their facilities and amenities.
Insurance and Billing
One reviewer mentioned that the lab charges for services, and there may be discrepancies between the estimated cost and the actual bill [[13]]. It's advisable to contact the lab or your insurance provider for specific information regarding insurance coverage and billing.
Please keep in mind that the information provided here is based on the search results available at the time of writing. It's always a good idea to verify the information and contact UCLA Health 200 Med Plaza Clinical Lab directly for the most accurate and up-to-date details.
Let me know if there's anything else I can help you with!
