Jellyfish on LinkedIn: How Five9 used Jellyfish to consolidate an organization of more than 400… (2024)

Proud moment for Jellyfish! 🎉Jellyfish continues to lead in G2's Software Development Analytics Tools Grid for the 7th consecutive quarter! With unmatched customer satisfaction and reliability, Jellyfish remains the go-to choice for engineers. Thank you to all of those who left thoughtful reviews — your feedback fuels our drive toward continual improvement and innovation. Discover more about our ongoing journey and why we continue to earn this honor by reading our latest insights!

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Our very own Andrew Lau, Co-Founder and CEO of Jellyfish, will be taking the stage at GLOW 2024! Andrew’s vision has been instrumental in empowering engineering teams to excel not just in their projects but to significantly contribute to wider strategic business goals. His insights on leadership are forged from experience and passion for transformation within the tech sphere.Ready to be inspired by expertise that shapes the future of engineering leadership? Andrew’s session at GLOW 2024 will offer invaluable insights for those eager to lead effectively and align their teams for success.#GLOW2024

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Meet Campbell (Cannon) Brofft, Director of Product at Jellyfish!When we asked her about a standout experience that showcases why she enjoys being here, she shared:"Participating in our user conference, GLOW, was an incredible highlight of my first year. Witnessing the genuine excitement around our work was truly invigorating. The entire team came together to host an exceptional event, and the office was abuzz for weeks.I collaborated with our Head of Product on the product keynote, which was a blast as we presented some of our team's major releases. It's worth noting that we encountered a few technical glitches during the keynote broadcast, but instead of stressing, we simply laughed it off and kept going—because what else can you do? This memory truly embodies the unique Jellyfish culture."Thank you, Campbell, for embodying our values of "glow brightly" and "bloom together".Read more about Campbell's experience at Jellyfish here: https://lnkd.in/g5YSB8Rm

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In a recent Deep Dive webinar, Jellyfish Engineering Manager Marilyn C. Cole Cole connected with R&D Engineering Manager Alex Costea fromAuvik Networks. His team ensures the platform keeps pace with a growing client base.Alex was kind enough to explain how he uses Jellyfish as an engineering manager to stay on track with performance goals and ensure work is aligned with the rest of the business. (1) Aligning Engineering Activities with Business Objectives“When I start my day, I log into Jellyfish and go to my dashboard,” says Costea. “The dashboard provides the overall information I’m looking for on goals or initiatives I’ve starred and specific individual contributors. It’s a high-level view that allows quick access to information, but you can also dive deeper if necessary.”Allocation breakdowns also provide a helpful view into where teams spend their time and how that work aligns with the organization’s priorities. How much time is the team spending on new features instead of keeping the lights on? For Auvik, that ratio should ideally be 75-25 or 80-20 in favor of new feature work. Allocation metrics on Jellyfish make it possible to see and communicate how the team performs.(2) Metrics & OutliersThe company’s most important metrics are issue cycle time, core review cycle time, sprint predictability, sprint completion rate, and addition rate. The addition rate indicates how many issues were added after a sprint goal, taking the team off target for reaching their objectives. Costea’s team aims for 90% completion rates on their sprints, and viewing these metrics in Jellyfish helps them understand what could be improved and what could be broken down to simplify sprints in the future.Jellyfish also allows Auvik to investigate outliers and learn from situations that may not have gone as planned. “When it comes to outliers, those typically mean we didn’t think through it or take all the steps we needed,” observes Costea.If we see a repeatable thing happening, we know we want to take it out as a retrospective and talk about it.”

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We’re thrilled to announce the keynote speaker for GLOW 2024, featuring TIME's Kid of the Year: Gitanjali Rao!A scientist and inventor, Gitanjali was featured on the cover of TIME Magazine as Kid of the Year and was a recipient of an EPA Presidential award for her patented invention of an innovative lead contamination detection tool. She is also the inventor of “Epione”—a device for early diagnosis of prescription opioid addiction using genetic engineering, and “Kindly”—an anti-cyberbullying service using AI and Natural Language processing.#GLOW24

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At Jellyfish, our mission is to help engineering teams build great software. This year, we’ll introduce a suite of new products to simplify workflows and overcome complicated tech stacks.We are more than just dashboards—we are a complete engineering management platform (EMP) that helps teams streamline day-to-day operations, predict engineering outcomes, and communicate with other areas of the organization.We recently published a post that examines the new features customers can expect from Jellyfish this year and how those will increase visibility and drive productivity.

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Our podcast, 5 to 9, strives to answer the question, "Who are you when the laptop closes?"We've published six episodes with/ Andrew Lau and guests talking about everything from ultimate frisbee to DJing. Episode One : Making Beautiful Music w/ Colette AlexanderEpisode Two : Crafting the Perfect Cup of Coffee w/ Matt BrownEpisode Three : Cultivating Forbidden Tomatoes w/ Gian PerroneEpisode Four : Cooking Up Cultural Understanding w/ Jonathan TushmanEpisode Five : Achieving “Ultimate” Excellence w/ Jon PalmerEpisode Six : Making the House Move w/ Jack WalterDon't wait. Listen now. :)

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We count ourselves lucky that we've had a busy year of hiring, and afantastic group of fifteen individuals decided to join the bloom! A huge welcome to Brian Kim, Jake Smith, Jennifer Chausse, Morgan Kelly, Rory Pan, Ryan Radford, Matt Pirro, Lisa Paterson, Mitch Morrison, Nick Stannard, Domenic Casparriello, Renata Peña, Savannah Morgan, and Andrew Kelley. Welcome! 👏🏽 👏🏽 👏🏽 👏🏽 👏🏽

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